SIA Security · Keyholding

Keyholding & alarm response

With Urgent Guard keyholding, we securely store your keys and respond to alarm activations on your behalf, 24 hours a day. Your staff never have to attend a dark, potentially dangerous site alone, a trained SIA officer attends, checks the premises, resets the alarm and reports back to you.

Need cover now? Call 24/7: 0800 471 4792
SIA-licensed officers BS7858 vetted 24/7 control room Urgent cover, often within the hour
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What’s included

SIA-licensed cover tailored to your site and risk.

Secure key storage

Your keys held securely and logged, released only to authorised officers.

24/7 alarm response

Trained officers attend intruder, fire and panic activations at any hour.

Full premises check

Internal and external checks to confirm the cause and secure the site.

Lock & unlock

Reliable scheduled opening and securing of your premises.

Incident reporting

A full report with photos and times after every attendance.

Fast attendance

Local officers and a 24/7 control room for rapid response.

Why choose Urgent Guard

Keep staff safe

Remove the lone-worker risk of employees attending call-outs at night.

Accountable

Fully insured, with every attendance logged.

Transparent

See attendance times, checks and reports in your client app.

Keyholding, common questions

Why use a keyholding service?
It removes the risk and inconvenience of your own staff attending alarm call-outs, especially at night, a trained, insured officer responds instead.
How quickly will you attend an alarm?
We dispatch the nearest keyholding officer immediately on activation and aim to attend as fast as safely possible, confirming an ETA via the control room.
How are my keys kept secure?
Keys are stored securely and anonymously, logged, and only released to authorised, vetted officers for a genuine response or scheduled task.

Areas we cover

A UK-wide network of vetted officers means fast cover wherever your site is.

Indicative pricing

A guide to typical keyholding & alarm response rates. Your exact quote depends on site, hours and cover pattern, and there is no card needed to get a price.

Keyholding
from £30
per month, per site

Secure key storage and a named holder available 24/7.

Alarm response callout
£55
per callout

A vetted officer attends and secures your premises on activation.

Lock / unlock service
from £45
per visit

Scheduled opening and closing of your premises.

Keyholding is billed monthly; callouts are charged only when used. Combine with mobile patrols for a discounted package. All figures are indicative and confirmed in a written quote before any work begins.

Get a quote →0800 471 4792
Get a quote

Get a quote

Tell us the site and what you need. The control room replies by phone or email, day or night, with officers and an exact price before anything is booked.

No obligation

A clear price first. Nothing is booked until you agree it.

Planned or urgent

Long-term contracts, one-off shifts and same-day cover, subject to availability.

Prefer to talk?

Call the 24/7 control room on 0800 471 4792.

Request a quote

No obligation · no card needed

How should we reply?

Need keyholding? Book in minutes.

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